Training

CUHTec has run short specialist strategy courses in telecare, smart assistive technologies and connected care for over 12 years. It has extensive experience in helping organisations develop their strategic planning, evaluating both their in-house and out-sourced services, and providing innovation and inspirational training for frontline and management staff.

Working with partner organisations, it can offer courses under 3 main headings:
1. Generic and accredited courses and resources on connected assistive technologies, telecare and technology enabled care services (TECS);
2. A range of new courses and workshops discussing the future of telehealthcare and TECS services and their quality assurance, the impact of emerging technologies, and preparing for new self-care and management agendas; and
3. Strategic courses and “Boot Camps” on the development of good practice and the improvement of the quality of existing or new telecare and integrated telehealthcare services.

Accredited Courses

iCUHTec supports, often by providing Kevin Doughty’s services as a trainer, T-Cubed Ltd in producing and running courses that support organisations and citizens in understanding and employing telecare, assistive technologies and other technology enabled care or support services.

Train-the-trainer courses are becoming increasingly popular as local authorities, housing associations and NHS providers choose to make use of their own in-house generic training staff. These courses offer opportunities for trainers to learn about the topics from experts and to be offered the resources to enable them to cascade the knowledge in their own series of training events. These resources include Powerpoint presentations, interactive session details, articles, papers and access to online resources.

Details and pricing are available through T-Cubed Ltd. and can be found here.

Service Quality Workshops

The new International Code of Practice, and its associated operational guidelines, aims to improve the quality of telecare and telehealth services across the world using an agile, flexible approach. The owners of the code, the Telehealth Quality Group (TQG), are working with iCUHTec to develop a range of courses to support the quality improvement of telecare and telehealth services both by considering how to comply with the requirements of the code, and to look to the future and how MedTech innovation and improvements in telecommunications and access devices will offer benefits. Details of these courses can be found at http://www.telehealth.global/courses-seminars-events/

Strategy Courses and Bootcamps

These extended courses (or Bootcamps) are designed to extend the knowledge and expertise of every member of a community telecare delivery teams by offering them in-depth knowledge, skills and training in the key processes involved in moving quickly from alarm-based services into modern approaches to prevention and support that make use of digital and advanced system and sensor technologies.
The courses are delivered by Dr Kevin Doughty, Director of iCUHTec, at the premises of the service provider, enabling all members of the team (maximum 20 members per session without prior agreement) to attend and to participate in the planning of improvements and the introduction of new devices.

(a) Good Practice for Using New Technologies in Extended & Integrated TECS Services

This one-day course is designed to support new and existing staff in telecare services to consider opportunities for using technologies that aren’t alarm-based, and which don’t necessarily link with monitoring centres. In a series of presentations and interactive sessions, there will be a focus on using assistive devices alongside connected sensors and systems to manage risk and address issues of concern for individuals who face multiple or complex challenges. The potential for using activity monitoring systems and mobile technologies with wearable devices for measuring physiological parameters and performance trends will be considered, together with its role in digital reablement and other forward-looking strategies. Opportunities for using video consultation and interaction to offer virtual visits, remote security and interaction services will also be considered. Patient generated data applications will be described in the context of apps and peripherals that provide remote support to support well-being.

The course is designed to extend the capabilities of services and to provide all members of the assessment and delivery team with the skills and knowledge to enable them to offer more personalised services, with more meaningful outcomes, to a wider range of customer groups.

Price (Inclusive of presenter expenses): £1395 (+ VAT);
(Members of UK Telehealthcare or Telehealth Quality Group qualify for 20% discount)

 

(b) Telecare Service Processes – Developing an Innovative and Quality Assured Journey

This course is held at the premises of the service provider over two successive days, and represents a tailored programme delivered to a service team following a pre-course meeting held with managers to discuss priority areas and focus. It will typically begin by considering the context of changing ways of offering health and social care support, and efficient and non-intrusive ways of collecting data on a service user’s preferences, his or her home and living environment, their social capital, and their attitude towards using technology in their lives. Further sessions are then spent looking at delivery models, and methods of matching service options and technology to unmet need alongside other assistive devices and adaptations to the home environment. Opportunities to deploy mobile and web-based technologies will be described for short term assessment and to support self-care and informal carers.

On the second day, the needs of specific user groups, defined by the service provider, will be considered and attention given to priority areas in each case. Good practice will be considered for partnership working, for installing and testing equipment, for maintaining and recycling devices, and for responding to both emergency and routine calls. Future developments will be considered and the impact of technology changes on services will be analysed and recommendations made for how services might evolve. Finally, delegates may participate in a multi-choice test to give them an opportunity to demonstrate their knowledge and to earn a certificate to acknowledge their competence in the whole subject of telecare and personal implementations.

Price (inclusive of presenter’s travel and accommodation and a half day session to discuss local needs and a tailoring of course materials): £2495 (+ VAT)
(Members of UK Telehealthcare or Telehealth Quality Group qualify for a 20% discount).